PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Discount Tire and Just Brakes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Discount Tire
Just Brakes

Discount Tire and Just Brakes Overview

Total reviews
699
302
Company responses
0
0
Issues resolved
5
0

Discount Tire and Just Brakes Consumer Ratings

Rank
157 out of 1715 in Service Centers and Repairs category
313 out of 1715 in Service Centers and Repairs category
Customer service
169 in category
221 in category
Product or Service Quality
110 in category
170 in category
Value for money
101 in category
191 in category
Price Affordability
125 in category
274 in category

Discount Tire and Just Brakes Rating Details

Customer service
1.7 (265 reviews)
1.4 (46 reviews)
Reviewer's quote

...Poor customer service. Need to close the place down. Do not know how to give customer service ..

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...Great customer service, but bad craftsmanship. I suggest to any people out their to use a local garage with a great reputation. ..

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Product or Service Quality
2 (232 reviews)
1.6 (40 reviews)
Reviewer's quote

I wasn't given the service I paid for,they just tell you crap to get your money..

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The District Manager called us up and threatened to have the police come arrest us for paying our bill at the time of service. He claimed we were committing fraud because they applied discounts to our bill that they didn't mean to. At no time did we ask for discounts or refuse to pay our bill...

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Value for money
2.3 (224 reviews)
1.5 (35 reviews)
Reviewer's quote

...I can spend my money anywhere. And that is what I'm going to do. YOUR FIRED!!!!!..

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...Highly highly don't recommend this place keep your money go somewhere else..

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Price Affordability
2.7 (214 reviews)
1.4 (41 reviews)
Reviewer's quote

...Discount Tire delivers quality product at a decent and fair price and usually quality service. Or has always been the case, until Saturday, June 20, 2020 in Abilene, Texas. I thought someone in corporate needed to know about this issue..

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However, at my protest and following a discussion with the supervisor, the price was merely lowered to $329. 27–a price, I later noted, that accounted for three hours of labor despite the job taking only two, diagnosis included. In today's age of market advocacy and social influence, customer...

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Discount Tire and Just Brakes Pros and Cons

Pros
  • Hustle and customer service exhibited by all of the staff
  • Price was good on tires i wanted
  • Free rotate and balance with purchase
  • That there are other brake shops around
  • Shop hand was good
  • Proximity to my residence
Cons
  • Poor customer service
  • Mangers do not know how to manage
  • Humiliating
  • Poor information - upselling
  • How the treat customers
  • That i did not get what the mechanic advised

Discount Tire and Just Brakes Most Positive Reviews

Top rated reviews
5

the boys at discount tire are the hardest working people I know, granted there are a few that work there that are very...

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5

I highly recommend thus place. They took the time to explain everything to me and show me what was wrong. The manager...

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5

I've been a customer of Discount Tire in Brentwood, TN for a few years now. At most retail establishments, you expect...

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4.7

I must say that my experiences with Just Brakes, Sanford was actually wonderful.
Craig is totally honest, accurate, and...

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Discount Tire and Just Brakes Most Critical Reviews

Lowest rated reviews
1

Well, I just got back from DISCOUNT TIRE! I am SO FRIGGING MAD I can hardly contain myself... I ordered 2 new Bridgeston...

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1

I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I...

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1

I went to the discount tire store in lufkin tx store and they are the worst of the worst service I have ever had. The...

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1

Installed my brake pads incorrectly. Car made noise and when i went to have it fixed Samir Omar declined to fix it...

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Discount Tire and Just Brakes Latest Reviews

Recent published reviews
1

I wasn't given the service I paid for,they just tell you crap to get your money

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1

I came into just brakes to have my brake checked because I was putting a lot of pressure on my brakes to stop. The...

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3

I was third in line, was told to wait at the car. I observed the other customers who came after me, taken care of...

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No votes

Pepboys and just for brakes needs to work together and get warrarty information on system so customers didnt have to be...

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Discount Tire and Just Brakes Products and Services

Most reviewed product and services
  • Discount Tire Tire Rotation (58 reviews)
  • Discount Tire Rebate (51 reviews)
  • Discount Tire Customer Care (46 reviews)
  • Just Brakes Car Repair (21 reviews)
  • Just Brakes Manager (20 reviews)
  • Just Brakes Customer Care (7 reviews)