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Firestone Complete Auto Care

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 531 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $977 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
  • Very unsatisfactory 2
  • Usually mechanics do good work 2
  • That the front person attempted to help 2
  • Outstanding 2
  • Manager was nice 2

Customers don't like

  • Poor service and excessive charge5
  • Poor service4
  • Faulty service4
  • Excessive charge4
  • Suggesting unnecessary repairs3
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Discount Tire

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $70.3K CLAIMED LOSSES
  • $596 AVERAGE LOSS
1.9
Customer service
Staff
Website
Reliability
  • Hustle and customer service exhibited by all of the staff 5
  • Pricing 2
  • Prices and the quick service 2
  • Local offices trying to help 2
  • Free rotate and balance with purchase 2

Customers don't like

  • Poor customer service6
  • Humiliating4
  • Mangers do not know how to manage3
  • Unsafe tire pressures and waiting2
  • Repair time too long2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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