Directv vs Z57

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8072 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $871 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service49
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $70.3K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • First gotcha conversations 1
  • It was a rip off from the begining 1

Customers don't like

  • Not being able to cancel bad service5
  • Much at all2
  • Staff2
  • Very rude1
  • Will not allow me to cancel1

Products by Z57

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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