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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8885 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $900 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service70
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $78K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • It was a rip off from the begining 2
  • First gotcha conversations 1

Customers don't like

  • Not being able to cancel bad service6
  • Did not generate leads3
  • Unprofessinal3
  • Program i paid a lot of money for2
  • Staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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