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Directv

Telecommunications
  • 29 ISSUES RESOLVED
  • 10643 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 28
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices40
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $90.9K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • It was a rip off from the begining 6
  • First gotcha conversations 2

Customers don't like

  • Bad program bad product bad customer service4
  • Snotty customer service operators3
  • Not being able to cancel bad service3
  • Lie to you and will not cancel3
  • Will not allow me to cancel2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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