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Directv

Telecommunications
  • 31 ISSUES RESOLVED
  • 11634 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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YouTube

Telecommunications
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $610 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • When you were a good company 1
  • Accessibility 1

Customers don't like

  • Fake news2
  • Removal of content that was within youtube guidelines1
  • Refusal to talk to the channels before removal1
  • Poor quality content1
  • Hate speech1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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