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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9866 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $832 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service313
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
Delete
  • 2 ISSUES RESOLVED
  • 292 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Was my go to site for local phone numbers 2
  • Very intrusive 1
  • Using it for numbers 1
  • Offered partial refund 1
  • Looking for phone numbers and addresses 1

Customers don't like

  • Not able to remove my info from whitepages4
  • Not able to remove my info3
  • I am suing them3
  • Bait-and-switch3
  • All of the above3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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