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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8686 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 14
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Whitepages

Advertising
  • 2 ISSUES RESOLVED
  • 230 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Was my go to site for local phone numbers 2
  • Very bad 2
  • I used to like the old site bring it back 1
  • Using it for numbers 1
  • Looking for phone numbers and addresses 1

Customers don't like

  • Terrible customer service6
  • Anything about this company5
  • Not able to remove my info5
  • Privacy violation5
  • Unethical5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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