Directv vs Whitepages

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8068 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service49
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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Whitepages

Advertising
  • 1 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Very bad 3
  • Was my go to site for local phone numbers 2
  • I used to like the old site bring it back 1
  • Using it for numbers 1
  • Looking for phone numbers and addresses 1

Customers don't like

  • Unethical8
  • Not able to remove my info from whitepages6
  • Terrible customer service6
  • Not able to remove my info5
  • Privacy violation5

Products by Whitepages

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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