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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9288 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service331
  • Evasive billing practices40
  • Broken promises32
  • Deceptive practices24
  • Unwillingness to address my issue
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Vyve Broadband

Telecommunications
  • 1 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $56.4K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Internet when it works 5
  • No contract 4
  • When it works it is great 3
  • Month to month billing 2
  • Speed when it worked 1

Customers don't like

  • Customer service6
  • Poor value4
  • Quality of service4
  • Bundle deal3
  • Overpriced3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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