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Directv

Telecommunications
  • 27 ISSUES RESOLVED
  • 9683 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $885 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 30
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service340
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 233 TOTAL REVIEWS
  • $58.3K CLAIMED LOSSES
  • $601 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • None 3
  • When they are truthful 2
  • Service until i must contact support 2
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service10
  • Fraudulent misrepresentation5
  • Service4
  • Deceitfulness3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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