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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9213 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $844 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service78
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
Delete

Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $496 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • When they are truthful 2
  • Service until i must contact support 2
  • Connectivity 1
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service14
  • Billing9
  • Fraudulent misrepresentation7
  • Service7
  • Executive response team4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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