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DIRECTV

Telecommunications
  • 33 ISSUES RESOLVED
  • 11848 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $911 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Virgin Mobile Canada

Telecommunications
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $38.8K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Virgin mobile benefits 1
  • Services 1
  • Promise as delivered 1
  • Prices 1
  • Hot australian accent girl on the voicemail menu 1

Customers don't like

  • Customer service10
  • Loyality department5
  • Customer service and billing3
  • Service2
  • Retention department2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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