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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9074 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service77
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2129 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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