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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9393 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service335
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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Vast Broadband

Telecommunications
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $130K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Disconnecting my service 1
  • Of the numerous calls to support finally one was helpful 1
  • Pricing for the services i got 1
  • Warranty 1
  • What i was told i would pay for internet 1

Customers don't like

  • Poor customer service1
  • Privacy violation1
  • Television1
  • Tv reception1
  • Waste1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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