PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ultra Shield and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ultra Shield
Directv

Ultra Shield and Directv Overview

Total reviews
140
13011
Company responses
0
0
Issues resolved
0
40

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 13011 reviews. It is 12871 reviews more than Ultra Shield received since May 28, 2008.

Ultra Shield and Directv Consumer Ratings

Rank
459 out of 1895 in Furniture and Decor category
219 out of 1909 in Telecommunications category
Customer service
240 in category
168 in category
Reliability
254 in category
104 in category
Diversity of Products or Services
390 in category
121 in category

Ultra Shield and Directv Rating Details

Customer service
1.4 (54 reviews)
1.4 (4152 reviews)
Reviewer's quote

...Poor customer service and UNPROFESSIONAL. Take your business and money elsewhere. They have over 206 BBB complaints!!..

Orlyn

So instead of staring at Sorry banners on dead channels I called and canceled, returned the equipment explaining to customer service why I needed to cancel, I now have a 446,74 bill that they are refusing to mitigate for early termination charges. I AM BEING CHARGED FOR 22 MONTHS TERMINATION...

virginia k
Reliability
1.2 (52 reviews)
1.8 (3503 reviews)
Reviewer's quote

She said it was abrasion and I said no its not and then she said it had to penetrate the couch I said it did and she said no it didn't and its not covered. They are a scam of a company and How can you tell me that its not penetrated thru the leather and then say it s abrasion and its not. I also...

David c

...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

PissedConsumer1595054
Diversity of Products or Services
1.3 (44 reviews)
2 (3756 reviews)
Reviewer's quote

...they tell ME to go out and purchase products to use on the couch (hmm hello? didn't i pay for YOU to fix the issues?!), I purchase the products EXACTLY as directed by them and sure enough, oh no. you should NEVER use that product on the material. oh awesome...

PissedConsumer1052489

...FAIL TO INFORM YOU WILL BE SENT! They rope you into staying with their company by saying they will credit your account, give you a special price for your services, and even not bill you for a...

Amanda N

Ultra Shield and Directv Pros and Cons

Pros
  • Honoring the 5 year protection plan
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Poor customer service and warranty
  • Poor customer service
  • Did not deliver what was promised
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Ultra Shield and Directv Most Positive Reviews

Top rated reviews
5

Excellent coverage! My sofa would've been ruined and it was only a few months old. Thank goodness I didn't listen to...

5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Ultra Shield and Directv Most Critical Reviews

Lowest rated reviews
1

I have a one year old sofa. I am not sure but I suddenly found a white ring from some kind of coffee cup or water bottl...

1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Ultra Shield and Directv Latest Reviews

Recent published reviews
1

It is completely worthless because when you call them with a problem they will find a reason why your specific situation...

Read all 140 reviews
3

Downgrade to lowest programming CHOICE and get the JAILBREAK FIRE STICK and watch movies FREE legally. Contact us we ins...

Read all 13011 reviews

Ultra Shield and Directv Products and Services

Most reviewed product and services
  • Ultra Shield Protection Plan (54 reviews)
  • Ultra Shield Claim (23 reviews)
  • Ultra Shield Furniture Protection Plan (16 reviews)
  • Directv Tv Service (2709 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1228 reviews)