Start a new comparison
Delete

Directv

Telecommunications
  • 30 ISSUES RESOLVED
  • 11403 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 28
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
Delete

Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1137 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $401 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 8

Customers don't like

  • Poor customer service39
  • Untrained call centers8
  • Nonresponsive6
  • No resolution to my problem5
  • Worst customer service ever3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel