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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9850 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service313
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Total Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $60.7K CLAIMED LOSSES
  • $675 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Price 20
  • Potential to save lots on cell bill 7
  • Coverage 7
  • Great value for the money 6
  • Data amount 4

Customers don't like

  • Customer service9
  • Worst support ever4
  • Loss of money4
  • Incompetent tech support4
  • Wasting hours of time n money3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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