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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9091 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service77
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Total Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $56.5K CLAIMED LOSSES
  • $958 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Price 17
  • Potential to save lots on cell bill 7
  • Coverage 5
  • Customer service and best prices for coverage 4
  • Great value for the money 4

Customers don't like

  • Wasting hours of time n money16
  • Customer service10
  • Just awful from the beginning10
  • Totally incompetent people9
  • Worst support ever8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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