PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thomasnet and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thomasnet

Thomasnet

Has verified representatives
3.0
Directv

Directv

1.7
Thomasnet
Directv

Thomasnet and Directv Overview

Total reviews
22
12970
Company responses
6
0
Issues resolved
0
40

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12970 reviews. It is 12948 reviews more than Thomasnet received since May 24, 2013.

Thomasnet and Directv Consumer Ratings

Rank
22 out of 470 in Auctions and Marketplaces category
218 out of 1945 in Telecommunications category
Customer service
16 in category
171 in category
Exchange, Refund and Cancellation Policy
24 in category
152 in category
Website
20 in category
186 in category

Thomasnet and Directv Rating Details

Customer service
3 (7 reviews)
1.4 (4137 reviews)
Reviewer's quote

Biggest marketing regret of the year is definitely going to Thomas Net. The rep insisted that over 85% of those who sign on for their services re-sign at the end of their contract. What are the chances I'll be in that 15% I thought. Well 1 year and $7,745 later, my machine shop did not generate $1...

PissedConsumer930902

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita
Exchange, Refund and Cancellation Policy
2 (6 reviews)
1.4 (3229 reviews)
Reviewer's quote

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not even one call or RFQ, only people contacting us to sell to us. Use your money on google adwords or Facebook. SCAM

brian b

In a "nutshell", explained above, without having to go into detail. We have been customers over 23 years, have gone through numerous changes, mainly positive, and remained loyal. You would think that a take over from a respectful company, would give incentives to their acquired Directv customers,...

PissedConsumer1722483
Website
3.5 (6 reviews)
1.9 (3543 reviews)
Reviewer's quote

...A person from ThomasNet stopped in our office one day and helped us create a marketing plan using keywords and our website. In the past two years we have seen a huge increase in new customers and new products. ..

PissedConsumer792042

...On hold for well over an hour and also on their website live chat and neither have an answer as to what is going on?? Told me the supervisor would call me back and next day still waiting!! TOO EXPENSIVE AND MISSING GAMES TOTAL DECEPTION!!!!!!!!..

Lorie B

Thomasnet and Directv Pros and Cons

Pros
  • Service
  • New business
  • Working with my local thomas rep to grow my business
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Return on investment
  • Price
  • People contacting us to sell to us
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Thomasnet and Directv Most Positive Reviews

Top rated reviews
5

Our thomasnet program has been absolutely huge for us. We get at least a few calls everyday, and that translates into a...

5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Thomasnet and Directv Most Critical Reviews

Lowest rated reviews
1

In the entire time we have used this terrible company we have maybe seen one lead (and its been well over a year)! They...

1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Thomasnet and Directv Latest Reviews

Recent published reviews
1.5

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not...

Read all 22 reviews
1

I was paying $53.99 a month for direct tv. Am 67 and they jumped up to $99 a month without talking to me or anything unt...

Read all 12970 reviews

Thomasnet and Directv Products and Services

Most reviewed product and services
  • Thomasnet Leads (1 review)
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)