PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thomasnet and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thomasnet

Thomasnet

Has Verified Representatives
3.0
Directv

Directv

1.7
Thomasnet
Directv

Thomasnet and Directv Overview

Total reviews 22 13221
Company responses 6 0
Issues resolved 0 41

Thomasnet and Directv Consumer Ratings

Rank
19 out of 318 in Auctions and Marketplaces category
243 out of 1438 in Telecommunications category
Customer service
16 in category
193 in category
Diversity of Products or Services
48 in category
131 in category
Exchange, Refund and Cancellation Policy
31 in category
177 in category
Website
20 in category
191 in category

Thomasnet and Directv Rating Details

Customer service
3 (7 reviews)
1.4 (4252 reviews)
Reviewer's quote

Biggest marketing regret of the year is definitely going to Thomas Net. The rep insisted that over 85% of those who sign on for their services re-sign at the end of their contract. What are the chances I'll be in that 15% I thought. Well 1 year and $7,745 later, my machine shop did not generate $1...

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...stay with Dish they have great customer service..

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Diversity of Products or Services
2.7 (6 reviews)
2 (3854 reviews)
Reviewer's quote

...In the past two years we have seen a huge increase in new customers and new products. ..

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I was told it would be reported to technical services. I NEED THIS FIXED and I feel I am due a credit at the very least for not being able to view any local channels for OVER 2 WEEKS! I have been considering discontinuing my Directv service for some time now due to the ridiculous price increases...

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Exchange, Refund and Cancellation Policy
2 (6 reviews)
1.4 (3331 reviews)
Reviewer's quote

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not even one call or RFQ, only people contacting us to sell to us. Use your money on google adwords or Facebook. SCAM

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Cancelled service 07/09/2020 no refund sent as this time 8/24..

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Website
3.5 (6 reviews)
1.9 (3654 reviews)
Reviewer's quote

I've worked with Thomas through the years and have gotten customers from them every year. The leads are fewer but much higher quality than things like Google or direct mail. My Thomas rep helps me understand what the options are for marketing my machining business and we make decisions together to...

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most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste anymore of it f off to direct tv the worst Id rather stab myself in the eye with a pencil then to try to use the website to resolve anything..

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Thomasnet and Directv Pros and Cons

Pros
  • Service
  • New business
  • Working with my local thomas rep to grow my business
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Return on investment
  • Price
  • People contacting us to sell to us
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Thomasnet and Directv Most Positive Reviews

Top rated reviews
5

Our thomasnet program has been absolutely huge for us. We get at least a few calls everyday, and that translates into a...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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4.3

As a small business that makes filters for the government, aerospace and marine applications for over 40 years, we would...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Thomasnet and Directv Most Critical Reviews

Lowest rated reviews
1

In the entire time we have used this terrible company we have maybe seen one lead (and its been well over a year)! They...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Biggest marketing regret of the year is definitely going to Thomas Net. The rep insisted that over 85% of those who...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Thomasnet and Directv Latest Reviews

Recent published reviews
1.5

Upselling and no performance, long contracts with no returns. 4 months into a 1 year contract at 750 per month with not...

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1.4

So tired of this happening seems to happen at least once a month...Unplug restart several times and usually does not...

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1.6

As someone else wrote: Their sales staff sells pipe dreams. After contract started they seem non existing. Tell you...

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No votes

I cant log into my account to order it online its saying we have a problem

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Thomasnet and Directv Products and Services

Most reviewed product and services
  • Thomasnet Leads (1 review)
  • Directv Tv Service (2728 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1237 reviews)