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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9203 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service78
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Thomasnet

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 6 COMPANY RESPONSES
  • 19 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $5K AVERAGE LOSS
3.4
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Service 2
  • New business 1

Customers don't like

  • Amount it costs for zero results1

Products by Thomasnet

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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