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The Walking Company

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $104 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shoes they have are great 2
  • Salesperson knowledge and personality 1
  • Intent of the shoe 1
  • Good company 1

Customers don't like

  • Your return policy1
  • Sending messed up shoes1
  • Order processing and customer service1
  • Lack of guaranty follow through1
  • Exchange policy1
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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9788 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Picture quality 30
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service341
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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