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The Walking Company

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $3.1K CLAIMED LOSSES
  • $111 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shoes they have are great 2
  • Salesperson knowledge and personality 1
  • Intent of the shoe 1
  • Good company 1

Customers don't like

  • Your return policy2
  • Order processing and customer service2
  • Exchange policy2
  • Customer service and defective shoe2
  • Sending messed up shoes1
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DIRECTV

Telecommunications
  • 32 ISSUES RESOLVED
  • 11728 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $913 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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