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  • 2 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Information on the site when researing heath issues 2
  • Useless marketing tactics 1
  • Search for health problems 1
  • Quality research 1
  • Product 1

Customers don't like

  • Customer service5
  • No customer phone access3
  • Misrepresentation3
  • Emails more than one a day3
  • You are scammers2
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DIRECTV

Telecommunications
  • 32 ISSUES RESOLVED
  • 11730 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $913 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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