PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Dirty Phone Book and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Dirty Phone Book
Directv

The Dirty Phone Book and Directv Overview

Total reviews
1
13114
Company responses
0
0
Issues resolved
0
40

The Dirty Phone Book and Directv Consumer Ratings

Rank
559 out of 1428 in Telecommunications category
221 out of 1428 in Telecommunications category
Exchange, Refund and Cancellation Policy
460 in category
No votes
Diversity of Products or Services
477 in category
No votes
Customer service
519 in category
No votes
Product or Service Quality
No votes
No votes

The Dirty Phone Book and Directv Rating Details

Exchange, Refund and Cancellation Policy
1 (1 review)
No votes
Reviewer's quote

The correct URL is http://thedirtyphonebook.com and they now have a way to flag inappropriate comments on a phone number. I had to register to report inappropriate comments on a phone number but it can be done. The site didn't remove my phone number but did at least edit it. Apparently if the...

Read full review

They continually push the minimum cancellation date and make up things like 'you ordered new equipment' within 2 years (which I absolutely DID NOT). ANY changes you make to your account pushes the no penalty date out 2 years. I specifically waited 2 years to cancel and then got told it was another...

Read full review
Diversity of Products or Services
1 (1 review)
No votes
Reviewer's quote

No items

Need to change products but need a number is not a 1-800 number as won't work from where I am during pandemic. Nothing on website was any help, no chat available. When contract up likely will not stay with them if this is an indication of their customer service..

Read full review
Customer service
1 (1 review)
No votes
Reviewer's quote

No items

Your customer service is HORRENDOUS!!! It took me an hour in the phone to finally get told I can only say they will arrive between 11am to 3 pm. You waste my time and lie to me. I can only presume that your customer survey numbers are incorrect because I have never received a survey asking how my...

Read full review
Product or Service Quality
No votes
No votes
Reviewer's quote

No items

They get penalized for being on the phone too long(Cant be over 10 min average), processing service calls to fix equipment, and even for filing claims!, which is what DTV Protection Plan Premiers sole purpose is! This leads to agents lying, hanging up on you if you have multiple claims,...

Read full review

The Dirty Phone Book and Directv Pros and Cons

Pros
No votes
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
No votes
  • Poor customer service
  • Evasive billing practices
  • Broken promises

The Dirty Phone Book and Directv Most Positive Reviews

Top rated reviews
No votes
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Read full review
No votes
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

Read full review

The Dirty Phone Book and Directv Most Critical Reviews

Lowest rated reviews
1

The correct URL is http://thedirtyphonebook.com and they now have a way to flag inappropriate comments on a phone number...

Read full review
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Read full review
No votes
1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

Read full review

The Dirty Phone Book and Directv Latest Reviews

Recent published reviews
No votes
1

You sorry *** interrupted my service with no warning, after all these *** years, you interrupt my service with no...

Read full review
No votes
1

Trying to get AT&;;T/directv to lower my package from Choice. I have been calling them for a year and they keep...

Read full review

The Dirty Phone Book and Directv Products and Services

Most reviewed product and services
No votes
  • Directv Tv Service (2722 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1232 reviews)