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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9455 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service336
  • Evasive billing practices41
  • Broken promises32
  • Deceptive practices25
  • Not getting issues resolved25
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Teleteria

Web design
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $61.8K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Idea of making money 3

Customers don't like

  • Jay servidio is dishonest1
  • Lack of professionalism and lack of service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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