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Directv

Telecommunications
  • 31 ISSUES RESOLVED
  • 11626 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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TDS

Telecommunications
  • 0 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $42.3K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • No data limit 1
  • Land line works 1
  • Internet speed 1
  • I liked the friendly people 1

Customers don't like

  • Terrible customer service6
  • Being lied to and about3
  • Worst cable tv2
  • False advertising2
  • Unreliable1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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