PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Swagbucks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Swagbucks

Directv and Swagbucks Overview

Total reviews
13011
498
Company responses
0
0
Issues resolved
40
4

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 13011 reviews. It is 12513 reviews more than Swagbucks received since Apr 19, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Swagbucks customer support team than with Directv customer service.

Directv and Swagbucks Consumer Ratings

Rank
219 out of 1909 in Telecommunications category
28 out of 254 in Gift Cards, Rewards and Cashbacks category
Customer service
167 in category
31 in category
Product or Service Quality
147 in category
17 in category
Website
188 in category
25 in category

Directv and Swagbucks Rating Details

Customer service
1.4 (4152 reviews)
1.4 (200 reviews)
Reviewer's quote

So instead of staring at Sorry banners on dead channels I called and canceled, returned the equipment explaining to customer service why I needed to cancel, I now have a 446,74 bill that they are refusing to mitigate for early termination charges. I AM BEING CHARGED FOR 22 MONTHS TERMINATION...

virginia k

...All I received was automated customer service replies and a link to the terms that I DID NOT violate..

Brett S
Product or Service Quality
1.8 (3793 reviews)
1.7 (162 reviews)
Reviewer's quote

I've noticed a trend the last couple of years on my 'pay for watch' satellite service, (which is another issue), where a lot of 30 minute programs, most in syndication, are running 31-35 minutes. Add to that 2 hour programs running 2 hrs+. For example: Sundance Channel is airing Night At The Museum...

zoot6666

...They want all your personal info BEFORE THEY DO ANYYHING TO HELP CONSUMERS!For such a large company they have NO PHONE SERVICE!. cannot speak to anyone, and don't tell u to screenshot PROMOTIONS BEFORE U COMPLETE AN ACTION..

Meryl
Website
1.9 (3563 reviews)
2 (179 reviews)
Reviewer's quote

...I refuse to pay, accuse them of crime, tell them I WILL FEATURE their SCAM on my website http://www. masterjules. net/snookeredindex...

Ozzy

Completing surveys then getting disqualified and not getting anything for them, continuously happening, submitting tickets doesn't help at all, get totally ignored, can't get any response at all, no number to call, no email, it's totally ridiculous, waste of time. I have been a member for about 3...

PissedConsumer1766352

Directv and Swagbucks Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Great surveys
  • To make money on sb
  • Getting swag bucks for searching normally
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Will not respond to complaint
  • Poor customer service
  • Customer service

Directv and Swagbucks Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

5

I was once a winner abmonth ago name if me Michelle wells

Directv and Swagbucks Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

I've been watching like 30-40 videos already and whenever I'm done with a group of 10, it shows that I've earned 3 SB...

Directv and Swagbucks Latest Reviews

Recent published reviews
3

Downgrade to lowest programming CHOICE and get the JAILBREAK FIRE STICK and watch movies FREE legally. Contact us we ins...

Read all 13011 reviews
1.3

Their customer support is *** i had a level 6 account that I deleted to start fresh then as soon as I got enough to...

Read all 498 reviews

Directv and Swagbucks Products and Services

Most reviewed product and services
  • Directv Tv Service (2709 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1228 reviews)
  • Swagbucks Account (127 reviews)
  • Swagbucks Rewards Program (58 reviews)
  • Swagbucks Customer Care (43 reviews)