Directv vs SurveyMonkey

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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8124 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

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SurveyMonkey

Telecommunications
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Ease of registration 1
  • Survey design interface 1

Customers don't like

  • Customer service2
  • Termination services2
  • Procedure2
  • Subscription plans2
  • User interface1

Products by SurveyMonkey

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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