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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9301 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service331
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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Sun Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Friendly customer support 1

Customers don't like

  • Worst customer service representatives not even one3
  • Worst customer service and billing process3
  • Billing process and bill2
  • Customer service2
  • System maintenance failuure1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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