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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9398 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service335
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1144 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Raising prices11
  • Customer service10
  • Internet speed5
  • Shady practices5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous

Have had nothing but problems with tivo mini's.Unless you have the main box, tivo is *** junk!

If I ever get all my trees cut down, suddenlink is history.

Still pissed off about losing all those great channels and giving you horseshit channels in return!SOB gotta go!