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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8668 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 12
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service58
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service31
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • No popular channels8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous Charleston, West Virginia, United States #1180736
Have had nothing but problems with tivo mini's. Unless you have the main box, tivo is *** junk! If I ever get all my trees cut down, suddenlink is history. Still pissed off about losing all those great channels and giving you horseshit channels in return! SOB gotta go!