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Directv

Telecommunications
  • 31 ISSUES RESOLVED
  • 11632 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Suddenlink

Telecommunications
  • 14 ISSUES RESOLVED
  • 1384 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • High speed internet 11
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service50
  • Raising prices11
  • Shady practices5
  • Pricing and customer service5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1364807

I will cancel service

Anonymous
#1364806

The worst service, 3 days no canle

Anonymous
Charleston, West Virginia, United States #1180736

Have had nothing but problems with tivo mini's. Unless you have the main box, tivo is *** junk!

If I ever get all my trees cut down, suddenlink is history.

Still pissed off about losing all those great channels and giving you horseshit channels in return! SOB gotta go!