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Directv

Telecommunications
  • 23 ISSUES RESOLVED
  • 8928 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $946 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service72
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1071 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Easy setup 5
  • Internet 5

Customers don't like

  • Customer service32
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Charleston, West Virginia, United States #1180736
Have had nothing but problems with tivo mini's. Unless you have the main box, tivo is *** junk! If I ever get all my trees cut down, suddenlink is history. Still pissed off about losing all those great channels and giving you horseshit channels in return! SOB gotta go!