PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Streamsmart and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Streamsmart
Directv

Streamsmart and Directv Overview

Total reviews
226
13013
Company responses
0
0
Issues resolved
1
40

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 13013 reviews. It is 12787 reviews more than Streamsmart received since Apr 28, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Streamsmart customer support team and Directv customer service.

Streamsmart and Directv Consumer Ratings

Rank
358 out of 2624 in Appliances and Electronics category
219 out of 1909 in Telecommunications category
Website
403 in category
189 in category
Product or Service Quality
228 in category
147 in category
Customer service
250 in category
168 in category

Streamsmart and Directv Rating Details

Website
1.4 (89 reviews)
1.9 (3565 reviews)
Reviewer's quote

...The item is still on wallmart and staples website and they have been out of business for a year. The item discription on wallmarts ad clearly states no extra fee for viewing yet if you purchase a box you have to pay $50 for an upgrade..

Kevin H

...I refuse to pay, accuse them of crime, tell them I WILL FEATURE their SCAM on my website http://www. masterjules. net/snookeredindex...

Ozzy
Product or Service Quality
1.5 (86 reviews)
1.8 (3794 reviews)
Reviewer's quote

Zero customer service. Claim to have made refund and did not. Streaming service unreliable...

PissedConsumer1757303

I had been a Directv customer for over 15 years, I discontinued service and started Netflix and Hulu only, While I was in Walmart a representative promised we would get to see the Seahawks football games, we would get the Sunday ticket for the rest of the season including playoffs and superball...

virginia k
Customer service
1.3 (86 reviews)
1.4 (4153 reviews)
Reviewer's quote

...No customer service number to call so 27 hours later I got a response via email. They said “it’s coming”. Literally just that...

Melissa B

Prior to the AT&;;;;;;;;;;;;;;;;;T takeover, their customer service was great, if I had any billing issues they were always resolved to my satisfaction and with great customer service, they made me feel like a valued customer. Fast forward to present day under...

Alanda

Streamsmart and Directv Pros and Cons

Pros
  • Thought an easy to operate box
  • Nightmare
  • Wife likes
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • No product support
  • No tech support
  • No one will answer back to fix my 3 boxes
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Streamsmart and Directv Most Positive Reviews

Top rated reviews
5

I own several of these units, they are great. Many of my friends and family have purchased from this company and have...

5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Streamsmart and Directv Most Critical Reviews

Lowest rated reviews
1

I bought a box from a distributor of this company and the box didnt work.
I got a message on my screen that said if the...

1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Streamsmart and Directv Latest Reviews

Recent published reviews
2.7

I too bought the StreamSmart TV ST1 device. At first the device worked well for 4 months and then it became useless. I...

Read all 226 reviews
1

The gave me a promotional price at AT&;;;;;;;;;;;;;;;;;;;;T for $45 a month for a two year contract. When I got my...

Read all 13013 reviews

Streamsmart and Directv Products and Services

Most reviewed product and services
  • Streamsmart Streaming Media Box (48 reviews)
  • Streamsmart Streaming Media Player (44 reviews)
  • Streamsmart Streaming Service (31 reviews)
  • Directv Tv Service (2710 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1228 reviews)