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Directv

Telecommunications
  • 31 ISSUES RESOLVED
  • 11639 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $915 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Speedconnect

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 220 TOTAL REVIEWS
  • $20.6K CLAIMED LOSSES
  • $607 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • I had internet connect that barely worked 5
  • Polite 3
  • Okay customer service 2
  • It is great service 2
  • Idea of high speed internet 2

Customers don't like

  • Customer service8
  • Poor or no service7
  • Promised high speed but delivered very slow speed6
  • Internet service6
  • Speed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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