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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9465 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service336
  • Evasive billing practices41
  • Broken promises32
  • Deceptive practices25
  • Not getting issues resolved25
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Speedconnect

Telecommunications
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $8.4K CLAIMED LOSSES
  • $522 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • I had internet connect that barely worked 3
  • Polite 3
  • Idea of high speed internet 2
  • It is great service 1
  • Okay customer service 1

Customers don't like

  • Poor or no service5
  • Promised high speed but delivered very slow speed4
  • Speed3
  • Customer service2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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