Spectrum vs Directv
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spectrum and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Spectrum and Directv Overview
Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 13005 reviews. It is 12532 reviews more than Spectrum received since Mar 6, 2017. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Spectrum customer support team and Directv customer service.
Spectrum and Directv Consumer Ratings
According to consumer ratings and reviews, Directv ranks 92 points higher in the Telecommunications category than Spectrum. People gave Spectrum 1.3 stars for Customer service criterion in Telecommunications category and it is 359 points higher than the worst rated brand in this category. At the same time, Directv was rated 1.4 stars for Customer service criterion in this category and it is 402 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Directv has a higher rating than Spectrum. Regarding Product or Service Quality criterion, consumers gave Spectrum 1.4 stars and it is 58% greater than other in category. Directv however was rated 1.8 stars and it is 74% greater than other in category.
Spectrum and Directv Rating Details
Spectrum and Directv Pros and Cons
- No pros
- Internet
- Thier price
- Picture quality
- Having tv when it does work
- Service installer was courteous
- Poor customer service
- Customer service
- Waste of time spent trying to resolve issues
- Poor customer service
- Evasive billing practices
- Broken promises
Spectrum and Directv Most Positive Reviews
Spectrum and Directv Most Critical Reviews
Spectrum and Directv Latest Reviews
Spectrum and Directv Products and Services
- Spectrum Customer Care (75 reviews)
- Spectrum Bundle (56 reviews)
- Spectrum Internet Service (50 reviews)
- Directv Tv Service (2707 reviews)
- Directv Tv Guide (1328 reviews)
- Directv Customer Care (1228 reviews)
How would you compare Spectrum vs Directv?
Spectrum is more straightforward than Directv, but, they do not offer the same levels of internet speed. The customer service at Directv/Att is disgusting and you cannot believe a SINGLE word they say or write! They will change the contract at their desire and force you to follow their changes to the letter, even if it violates a previous contract!
I was going to change from Directv to Spectrum due to some Promos they had offered me. But, just before I did that I thought I'd call my sister who has Spectrum and who had told me how much money she was saving with their service.
She told me the savings were short lived because every time Spectrum ran a Promotion she was forced to take it , also the internet speed they had been Promoting failed to be the case. She said its been one thing after another - make a long discussion short she is now looking fora different server and I'm thinking I need to cancel my installation with Spectrum