Spectrum vs Directv
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Spectrum
Directv
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Spectrum
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 413 TOTAL REVIEWS
Rank
352 out of 1939
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS81
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SUCCESSFUL15%
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AVG CALL DURATION08:01
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ISSUES RESOLVED25%
Top Products and Services
Directv
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- 40 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 12950 TOTAL REVIEWS
Rank
214 out of 1939
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS75
-
SUCCESSFUL32%
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AVG CALL DURATION05:32
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ISSUES RESOLVED13%
Top Products and Services
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Top Rated Spectrum Reviews
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Spectrum - Avoid This Company - Totally Horrible!
Spectrum is now 3 companies merging into 1, Spectrum-Time Warner Cable-Charter Communications. This has gone horribly wrong and this company has no bu...
Spectrum - No refund
Okay, maybe I misunderstood but here's the deal. We paid our Spectrum bill through 6/15/19 although we were moving out of Florida and knew we would...
Spectrum can't verify if my account is spoofed.
I was logging in to read my Spectrum e-mail and the screen froze. A border of wavy lines went around as I tried to shut down the laptop. Finally a mes...
Spectrum Charged Customers After Customer Terminated Service
Spectrum tried to charge me twice in one month after debiting my account for the $249.00+ I called several times to request that this issue be...
Top Rated Directv Reviews
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Directv - New Format
I and many others I know do not like the new format at all. It is a lot harder to read, among other things.
Directv - New TV guide sucks
Your a bunch of idiots at att directv. AT&T has ruined everything about directv. With this new guide they should be paying me to watch and use their...
Directv - New guide disaster!
This is company is a daily ad for other tv companies! Why would you change your guide so that the background and small writing make it almost...
Directv - SEND YOUR DIRECT TV COMPLAINTS DIRECTLY TO THE VP
There is power in numbers. Send your Direct TV complaints directly to:
Ms. Ellen Filipiak
SR VP, Customer Care
2230 E Imperial Highway
El Segundo...
Ms. Ellen Filipiak
SR VP, Customer Care
2230 E Imperial Highway
El Segundo...
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How would you compare Spectrum vs Directv?
Spectrum is more straightforward than Directv, but, they do not offer the same levels of internet speed. The customer service at Directv/Att is disgusting and you cannot believe a SINGLE word they say or write! They will change the contract at their desire and force you to follow their changes to the letter, even if it violates a previous contract!
I was going to change from Directv to Spectrum due to some Promos they had offered me. But, just before I did that I thought I'd call my sister who has Spectrum and who had told me how much money she was saving with their service.
She told me the savings were short lived because every time Spectrum ran a Promotion she was forced to take it , also the internet speed they had been Promoting failed to be the case. She said its been one thing after another - make a long discussion short she is now looking fora different server and I'm thinking I need to cancel my installation with Spectrum