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Directv
Spectrum Communications

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Directv

Directv

1.7
  • 39 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 12916 TOTAL REVIEWS
Rank
212 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    45
  • SUCCESSFUL
    53%
  • AVG CALL DURATION
    05:32
  • ISSUES RESOLVED
    9%
Top Products and Services
1.7
2695 reviews
2.1
1331 reviews
1.6
1227 reviews
Spectrum Communications

Spectrum Communications

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 32 TOTAL REVIEWS
Rank
290 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
8 reviews
1
4 reviews
1.2
3 reviews

How would you compare Directv vs Spectrum Communications?

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vl730
#1328011

Well Spectrum has priced themselves out of the market with me. I called and asked about a little relief on the prices since I had been a loyal customer for almost 10 years.

I was told that this was the best they could do and if I was dissatisfied with their price I should look elsewhere for my service. Well Guess What......I did and for the difference in pricing, I can live with the little inconveniences that I have experienced thus far. As for the Direct TV Customer Service, at least they were honest enough to tell me to stay with Spectrum for my internet service as Direct could not touch them in that area.

So you see, all is not a gloom and doom as is alleged with Direct TV. Spectrum, come back to reality and charge a reasonable price for your product and I might, MIGHT come back!

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