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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 11996 TOTAL REVIEWS
Rank
171 out of 1844
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    05:43
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
2426 reviews
2.1
1248 reviews
1.6
1004 reviews
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 16 TOTAL REVIEWS
Rank
235 out of 1844
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
3 reviews
4.8
1 reviews
1
1 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Directv vs Spectrum Communications?

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vl730
Candler, North Carolina, United States #1328011

Well Spectrum has priced themselves out of the market with me. I called and asked about a little relief on the prices since I had been a loyal customer for almost 10 years.

I was told that this was the best they could do and if I was dissatisfied with their price I should look elsewhere for my service. Well Guess What......I did and for the difference in pricing, I can live with the little inconveniences that I have experienced thus far. As for the Direct TV Customer Service, at least they were honest enough to tell me to stay with Spectrum for my internet service as Direct could not touch them in that area.

So you see, all is not a gloom and doom as is alleged with Direct TV. Spectrum, come back to reality and charge a reasonable price for your product and I might, MIGHT come back!

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