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Directv

Telecommunications
  • 23 ISSUES RESOLVED
  • 8892 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $900 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service70
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Sony

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • I would never suggest sony to anyone 6
  • Lets wait nd see 2
  • Tv for the brief time it worked 2
  • Fine while i worked 1
  • Ps4 1

Customers don't like

  • Customer care10
  • Customer service9
  • Service from repair center6
  • Service center5
  • Very bad experience i would never suggest sony to anyone5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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