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Directv

Telecommunications
  • 27 ISSUES RESOLVED
  • 9692 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Picture quality 30
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service340
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Sony

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 372 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • I would never suggest sony to anyone 6
  • Tv for the brief time it worked 2
  • Ps4 2
  • Lets wait nd see 2
  • Design 2

Customers don't like

  • Customer care8
  • Service3
  • Product or customer service3
  • Will never ever recommend this company even to my enemy2
  • Warranty policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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