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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9288 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service331
  • Evasive billing practices40
  • Broken promises32
  • Deceptive practices24
  • Unwillingness to address my issue
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Sony

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 364 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • I would never suggest sony to anyone 6
  • Lets wait nd see 2
  • Tv for the brief time it worked 2
  • Fine while i worked 1
  • Ps4 1

Customers don't like

  • Customer care8
  • Service phone access2
  • Sony total disregard for customer satisfaction2
  • Warranty policy2
  • Will never ever recommend this company even to my enemy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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