PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sling Tv and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sling Tv
Directv

Sling Tv and Directv Overview

Total reviews
1053
12966
Company responses
0
0
Issues resolved
1
40

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12966 reviews. It is 11913 reviews more than Sling Tv received since Oct 3, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sling Tv customer support team and Directv customer service.

Sling Tv and Directv Consumer Ratings

Rank
204 out of 1946 in Telecommunications category
219 out of 1946 in Telecommunications category
Customer service
132 in category
173 in category
Billing Practices
140 in category
141 in category
Value for money
130 in category
172 in category

According to consumer ratings and reviews, Sling Tv ranks 15 points higher in the Telecommunications category than Directv. People gave Sling Tv 1.5 stars for Customer service criterion in Telecommunications category and it is 433 points higher than the worst rated brand in this category. At the same time, Directv was rated 1.4 stars for Customer service criterion in this category and it is 392 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that Directv has a higher rating than Directv. Regarding Value for money criterion, consumers gave Sling Tv 2 stars and it is 77% greater than other in category. Directv however was rated 1.6 stars and it is 70% greater than other in category.

Sling Tv and Directv Rating Details

Customer service
1.5 (450 reviews)
1.4 (4134 reviews)
Reviewer's quote

Sling TV has a completely outdated website and app. You can't make changes to your account info unless you're at an actual computer like it's 2001. Also, just a heads up, you can only stream Orange channels on one device at a time. Why the separation? Who knows, but it's some ***

Dan C

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita
Billing Practices
1.7 (431 reviews)
1.7 (3431 reviews)
Reviewer's quote

...Do you get the feeling they don't WANT you to use the gift card you just PAID for!!!They DO want your credit card info so they can start billing each month!! Not happy..

rita f

...until AT&T took over, then customer service has gone to Satan's house in a handbasket! I cancelled service then fought for several weeks over continued billing, threats to go to collections, and all the other complaints you see here. I did, however, find a solution: File a complaint with the Better Business Bureau and the FCC. Within days I was contacted by...

PissedConsumer1724157
Value for money
2 (425 reviews)
1.6 (3223 reviews)
Reviewer's quote

Tv blurredTv says no available contentRoams around in 360 range

Cloyce

I accidently high buy instead of rent on one of there movies and so I called there customer service and could not believe that this company has hired another country to answer there customers service calls because they are cheep labor and of course we had a very hard time communicating because they...

Janice F

Sling Tv and Directv Pros and Cons

Pros
  • Price
  • Cheap alternative to cable
  • I like it when it actually works
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Customer service
  • Customer service and misleading free trial period
  • Shady billing practices
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Sling Tv and Directv Most Positive Reviews

Top rated reviews
5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Sling Tv and Directv Most Critical Reviews

Lowest rated reviews
1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Sling Tv and Directv Latest Reviews

Recent published reviews
1

Bad customer service,I moved to new place and I didn’t use the sling .I call them to refund because m not using the...

Read all 1053 reviews
1

They are theives. They will quote you a price and never honor it! You'll be on the phone every month talking to some...

Read all 12966 reviews

Sling Tv and Directv Products and Services

Most reviewed product and services
  • Sling Tv Streaming Service (142 reviews)
  • Sling Tv Customer Care (122 reviews)
  • Sling Tv Streaming Service Free Trial (96 reviews)
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)