PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sling Tv and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sling Tv
Directv

Sling Tv and Directv Overview

Total reviews
1576
13183
Company responses
0
0
Issues resolved
1
41

Sling Tv and Directv Consumer Ratings

Rank
158 out of 1431 in Telecommunications category
229 out of 1431 in Telecommunications category
Customer service
94 in category
183 in category
Billing Practices
116 in category
161 in category
Value for money
96 in category
191 in category
Product or Service Quality
93 in category
157 in category

Sling Tv and Directv Rating Details

Customer service
1.9 (652 reviews)
1.4 (4241 reviews)
Reviewer's quote

...Customer service won't take any responsibility or have any proof for membership charges or agreement. Still trying to cancel at this time..

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To make matters worse, our home service was never active, because when I turned on the receiver there was a message to call customer service. After hours on the phone, and some investigation I was able to determine that my service was MOVED to the Mormon Lake, AZ location instead of Adding another...

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Billing Practices
1.9 (606 reviews)
1.7 (3532 reviews)
Reviewer's quote

My account billing, current payment due..

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...I find your billing practices sloppy and suspiciously close to unethical. This practice is a disgrace to the AT&T name. If you want to to repeat this again and again to get to at least a hundred words I will do so, but that requirement is as silly as your billing practices are terrible...

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Value for money
2.1 (601 reviews)
1.6 (3321 reviews)
Reviewer's quote

They have stolem money from my acct 3 minrhs in a row after I cancelled my service. THEY STOLE MONEY FROM MY ACCOUNT. THIEVES...

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...Really!!! I will never use Direct TV, AT&;;;;;;;;;;;;;;;;T products again, until they improve on their customer service and bring jobs back to the USA! They make good money and can pay a fair wage to our citizens who need jobs. Why take jobs away from Americans..

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Product or Service Quality
2 (596 reviews)
1.8 (3878 reviews)
Reviewer's quote

...I know ATT doesn't do this and I've been looking into their service..

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...I called tech and was told those channels were only a 6 month promotion (lie) and told me I would have to upgrade my service to get them back. I am left with mostly shopping channels for 75. 00...

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Sling Tv and Directv Pros and Cons

Pros
  • Price
  • Cheap alternative to cable
  • I like it when it actually works
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Customer service
  • Customer service and misleading free trial period
  • Customer services
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Sling Tv and Directv Most Positive Reviews

Top rated reviews
5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

Very helpful and friendly staff

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Sling Tv and Directv Most Critical Reviews

Lowest rated reviews
1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Their commercials make it sound like their service is the best thing since sliced bread. I subscribed to their blue...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Sling Tv and Directv Latest Reviews

Recent published reviews
No votes

Two of our tvs are still having issues with the DVR. This is becoming unacceptable as its been almost a week now with...

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1

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

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1

No service received - constant buffering and cant enjoy

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1.4

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

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Sling Tv and Directv Products and Services

Most reviewed product and services
  • Sling Tv Customer Care (225 reviews)
  • Sling Tv Streaming Service (165 reviews)
  • Sling Tv Streaming Service Free Trial (103 reviews)
  • Directv Tv Service (2727 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1234 reviews)