PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Sling Tv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Sling Tv

Directv and Sling Tv Overview

Total reviews 13296 1638
Company responses 0 0
Issues resolved 41 1

Directv and Sling Tv Consumer Ratings

Rank
252 out of 1460 in Telecommunications category
173 out of 1460 in Telecommunications category
Customer service
202 in category
104 in category
Product or Service Quality
172 in category
143 in category
Diversity of Products or Services
138 in category
126 in category
Price Affordability
313 in category
156 in category

Directv and Sling Tv Rating Details

Customer service
1.4 (4292 reviews)
1.9 (707 reviews)
Reviewer's quote

Prior to the ATT buyout, I was able to call and discuss pricing easily and positively with members of their customer service team. They always helped me find good discounts and credits, and were always very cordial and thankful of my time with DirecTV. Ever since ATT took over, customer service and...

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discontinued my annual billing , customer service would not help whatsoever been with them for over three years with the annual billing and now they wanna charge me for monthly that is double , Im going back to Dish from paying all this money very poor way of sucking customer in and then charging...

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Product or Service Quality
1.8 (3923 reviews)
1.9 (632 reviews)
Reviewer's quote

For the second month in a row I have been charged for service I never ordered! Im tired of being scammed by this company!!!..

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I was being charged a reactivation charge when I had canceled a month ago and I called the service dept and they squared everything away and refunded my money back. Thank you sling..

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Diversity of Products or Services
2 (3888 reviews)
2.1 (577 reviews)
Reviewer's quote

I have been fraudulently charged for 3 months for services I didnt order nor am I receiving. I have tried for 3 months to get these charges removed. Just yesterday I was on the phone with them for over 2 hours, again unsuccessfully! The last representative I talked to said he cant find my account...

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About content, I don't know how commercial ads are decided upon, but with the number of times some products are shown, I would NEVER buy them under any circumstance. If I were the company purchasing the ads, I would sue Sling for making my customer base hate my products. Finally, the menu system is...

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Price Affordability
1.6 (3703 reviews)
2.4 (612 reviews)
Reviewer's quote

...through to someone, who can actually help, most drag it out,, only to tell you they cannot ""fix""it OR TO GIVE YOU???DISCOUNT OFF REGULAR==SUPER INFLATED PRICES,? and we have spent no less than 100 hrs with them, most of the time they act as if it is resolved, then the bill is ok for two-months,, then bam= twice the price'=i. e-...

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Its taking a long time for a show to finish because the commercials are more than the show itself! Its not worth it for the price! $45? Its a joke! I want a refund! Im new to sling and this is very disappointing!..

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Directv and Sling Tv Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Price
  • I like it when it actually works
  • Cheap alternative to cable
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Customer service
  • Customer service and misleading free trial period
  • Fraud

Directv and Sling Tv Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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5

This service sucks. I can't watch anything without it glitching.

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Directv and Sling Tv Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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1

Their commercials make it sound like their service is the best thing since sliced bread. I subscribed to their blue...

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Directv and Sling Tv Latest Reviews

Recent published reviews
1

Called direct tv because my bedroom tv had no service. This was the third time. Could not understand the person on the...

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1.2

I got charged $35 after I cancelled my account. I never used sling , you asked for my bank info after it been turned off...

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1

I have been fraudulently charged for 3 months for services I didnt order nor am I receiving. I have tried for 3 months...

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3.5

I've never had this problem before. My globo works very badly. Hangs for half a minute. And the 30 seconds appear on...

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Directv and Sling Tv Products and Services

Most reviewed product and services
  • Directv Tv Service (2733 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Tv Package (1017 reviews)
  • Sling Tv Streaming Service (158 reviews)
  • Sling Tv Tv Service (104 reviews)
  • Sling Tv Streaming Service Free Trial (103 reviews)