PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Sling Tv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Sling Tv

Directv and Sling Tv Overview

Total reviews
12996
1125
Company responses
0
0
Issues resolved
40
1

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12996 reviews. It is 11871 reviews more than Sling Tv received since Oct 3, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Directv customer support team and Sling Tv customer service.

Directv and Sling Tv Consumer Ratings

Rank
220 out of 1908 in Telecommunications category
205 out of 1908 in Telecommunications category
Customer service
168 in category
129 in category
Product or Service Quality
146 in category
133 in category
Diversity of Products or Services
119 in category
175 in category

According to consumer ratings and reviews, Sling Tv ranks 15 points higher in the Telecommunications category than Directv. People gave Directv 1.4 stars for Customer service criterion in Telecommunications category and it is 402 points higher than the worst rated brand in this category. At the same time, Sling Tv was rated 1.6 stars for Customer service criterion in this category and it is 441 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sling Tv has a higher rating than Directv. Regarding Diversity of Products or Services criterion, consumers gave Directv 2.1 stars and it is 79% greater than other in category. Sling Tv however was rated 1.9 stars and it is 69% greater than other in category.

Directv and Sling Tv Rating Details

Customer service
1.4 (4145 reviews)
1.6 (473 reviews)
Reviewer's quote

Prior to the AT&;;;;;;;;;;;;;;;;;T takeover, their customer service was great, if I had any billing issues they were always resolved to my satisfaction and with great customer service, they made me feel like a valued customer. Fast forward to present day under...

Alanda

Through calling customer service till free..

Maurita
Product or Service Quality
1.8 (3786 reviews)
1.9 (442 reviews)
Reviewer's quote

I am canceling all services today! I am so SICK of calling customer service for technical and/or billing problems and constantly being rerouted and told to wait for transfer etc. Today when I called, I was told, "We do not have a record of that account. " WHAT? I'm WATCHING TV RIGHT NOW as we speak...

Kimberly M

Awesome company, wont get better streaming service..

PissedConsumer1762540
Diversity of Products or Services
2.1 (3750 reviews)
1.9 (398 reviews)
Reviewer's quote

...FAIL TO INFORM YOU WILL BE SENT! They rope you into staying with their company by saying they will credit your account, give you a special price for your services, and even not bill you for a...

Amanda N

...Sling tv does not provide all the services it advertised..

Branson

Directv and Sling Tv Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Price
  • Cheap alternative to cable
  • Cannel line up for the price
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Customer service
  • Customer service and misleading free trial period
  • Fraud

Directv and Sling Tv Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

Directv and Sling Tv Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

Directv and Sling Tv Latest Reviews

Recent published reviews
1

I have been a customer for 16 years. We own 3 homes, a total of 15 TVs. I am canceling all services today! I am so SICK...

Read all 12996 reviews
1

Your reps is the rudest people ever . I will not recommend anyone to sling Sad

Read all 1125 reviews

Directv and Sling Tv Products and Services

Most reviewed product and services
  • Directv Tv Service (2706 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1227 reviews)
  • Sling Tv Customer Care (156 reviews)
  • Sling Tv Streaming Service (142 reviews)
  • Sling Tv Streaming Service Free Trial (98 reviews)