PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Sling Tv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Sling Tv

Directv and Sling Tv Overview

Total reviews
12966
1053
Company responses
0
0
Issues resolved
40
1

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12966 reviews. It is 11913 reviews more than Sling Tv received since Oct 3, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Directv customer support team and Sling Tv customer service.

Directv and Sling Tv Consumer Ratings

Rank
219 out of 1946 in Telecommunications category
204 out of 1946 in Telecommunications category
Customer service
173 in category
132 in category
Product or Service Quality
150 in category
138 in category
Diversity of Products or Services
119 in category
174 in category

According to consumer ratings and reviews, Sling Tv ranks 15 points higher in the Telecommunications category than Directv. People gave Directv 1.4 stars for Customer service criterion in Telecommunications category and it is 392 points higher than the worst rated brand in this category. At the same time, Sling Tv was rated 1.5 stars for Customer service criterion in this category and it is 433 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sling Tv has a higher rating than Sling Tv. Regarding Diversity of Products or Services criterion, consumers gave Directv 2.1 stars and it is 79% greater than other in category. Sling Tv however was rated 1.9 stars and it is 69% greater than other in category.

Directv and Sling Tv Rating Details

Customer service
1.4 (4134 reviews)
1.5 (450 reviews)
Reviewer's quote

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita

Sling TV has a completely outdated website and app. You can't make changes to your account info unless you're at an actual computer like it's 2001. Also, just a heads up, you can only stream Orange channels on one device at a time. Why the separation? Who knows, but it's some ***

Dan C
Product or Service Quality
1.8 (3774 reviews)
1.8 (419 reviews)
Reviewer's quote

Called to see about getting bill lowered. Luke asked what channels I watched and I told him.He said sure after a few minutes he came back and yes he could put me in family package for $55 a month.I quoted the channels (only 6 of them is all we watch) he said yes.Well today I only have 2 channels...

Corliss

...My internet works good since I can watch Hulu or Netflix when this junkie service will not work. It's price is not much less than basic cable tv. I would advise people from spending their money on this service..

Billy A
Diversity of Products or Services
2.1 (3738 reviews)
1.9 (375 reviews)
Reviewer's quote

In a "nutshell", explained above, without having to go into detail. We have been customers over 23 years, have gone through numerous changes, mainly positive, and remained loyal. You would think that a take over from a respectful company, would give incentives to their acquired Directv customers,...

PissedConsumer1722483

tried and tried to load gift card.WOULD NOT LET ME LOAD GIFT CARD WITHOUT CREDIT CARD INFORMATION!!!! States in bold print on the back of the card that NO CREDIT CARD INFORMATION IS REQUIRED.Had to call tech support. She was very nice but it even took her approximately 45 minutes load the gift card...

rita f

Directv and Sling Tv Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Price
  • Cheap alternative to cable
  • I like it when it actually works
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Customer service
  • Customer service and misleading free trial period
  • Shady billing practices

Directv and Sling Tv Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

Directv and Sling Tv Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

Directv and Sling Tv Latest Reviews

Recent published reviews
1

They are theives. They will quote you a price and never honor it! You'll be on the phone every month talking to some...

Read all 12966 reviews
1

Bad customer service,I moved to new place and I didn’t use the sling .I call them to refund because m not using the...

Read all 1053 reviews

Directv and Sling Tv Products and Services

Most reviewed product and services
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)
  • Sling Tv Streaming Service (142 reviews)
  • Sling Tv Customer Care (122 reviews)
  • Sling Tv Streaming Service Free Trial (96 reviews)