PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DIRECTV and Sling TV as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DIRECTV
1.7
Sling TV
2.0
DIRECTV
Sling TV

DIRECTV and Sling TV Overview

Total reviews 13475 1844
Company responses 0 0
Issues resolved 42 2

DIRECTV and Sling TV Consumer Ratings

Rank
283 out of 1680 in Telecommunications category
186 out of 1680 in Telecommunications category
Customer service
222 in category
114 in category
Product or Service Quality
189 in category
154 in category
Price Affordability
331 in category
171 in category
Website
216 in category
146 in category

DIRECTV and Sling TV Rating Details

Customer service
1.4 (4388 reviews)
1.9 (789 reviews)
Reviewer's quote

I have attempted to pay online and ultimately call customer service on 5/17, 5/24, 5/27, on 5/28 I had an online chat with Frank- he couldnt help, but sent links via email. On 6/7 I spoke with 3 people and finally requested a supervisor to call. Francis claimed my issued was being elevated and that...

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...customer service mentioned it will be reinstated. but nothing happened..

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Product or Service Quality
1.8 (4003 reviews)
1.9 (702 reviews)
Reviewer's quote

I recently cancelled my service. I was billed for my equipment. I spoke with a rep...

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...I attempted to contact then at 11 pm and they were closed for the night! I was told today that it can take up to 48 hours for the issue to be fixed! Soooo I pay for a full month of service and not have service for 5 of those paid for days! Unacceptable!..

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Price Affordability
1.6 (3785 reviews)
2.5 (686 reviews)
Reviewer's quote

Direct Tv quotes a price then bills you a much higher price. Called to complain and was told the operator made a mistake. But that I still had to pay the double bill and the remaining bills would be at $65 more a month...

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My price when up without telling me and when I call they cant fix my issue then I ask for Superviser he hang up my phone..

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Website
1.9 (3757 reviews)
2 (671 reviews)
Reviewer's quote

...Do it on their website and you are more likely to get results. Now have a streaming service for 1/3 the price with better variety..

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Hi first of all I think I accidentally unsubscribe to myself so I don't want that I want to be subscribed to your website I'm talking not texting I have muscular dystrophy there for a month now I have just Wi-Fi and internet and so and I had cable but I cut the cord I got tired of paying the cable...

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DIRECTV and Sling TV Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Price
  • I like it when it actually works
  • Cheap alternative to cable
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Customer service
  • Customer service and misleading free trial period
  • Fraud

DIRECTV and Sling TV Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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5

This service sucks. I can't watch anything without it glitching.

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DIRECTV and Sling TV Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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1

Their commercials make it sound like their service is the best thing since sliced bread. I subscribed to their blue...

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DIRECTV and Sling TV Latest Reviews

Recent published reviews
2.6

CenturyLink is the 3rd party billing agent for DirecTV. Once a month for the last 2 years CenturyLink has sent me a bill...

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1

18 commercials after 15 minutes of movie plays. Constant commercials.
Constant buffering, my Wi-Fi is next to my tv.

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1.2

Went thru two service reps to get a remote replaced. These people could not be more dense.
After more than an hour of bac...

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No votes

I am trying to retrieve my Sling log in information and cannot remember the last four digits of the credit card which yo...

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