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Directv

Telecommunications
  • 31 ISSUES RESOLVED
  • 11634 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $916 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Sling Tv

Telecommunications
  • 0 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $17.3K CLAIMED LOSSES
  • $127 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Cheap alternative to cable 5
  • Price 3
  • Never watched on my initial signup 3
  • I like it when it actually works 3
  • That they lied to me 2

Customers don't like

  • Customer service10
  • Customer service and misleading free trial period6
  • Poor customer service and bad refund policy for free trials5
  • Shady billing practices4
  • Fraud4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1471738

Direct Tv and Comcast are outrageously expensive. Both companies have decent customer service and limited station interruptions.Sling TV is cheap and offers a lot but their quality is HORRIBLE!

Certain stations freeze and crash frequently.

It is the most aggravating experience. Their customer service or TERRIBLE!

Anonymous
Redding, California, United States #1354364

I had Directv for 12 years and they were good. But price just got out of control.

We prefer slingtv and are very satisfied.

But sometimes things just seem to change mainly on DVR. Programs seem to change for no reason.

Anonymous
New York, New York, United States #1326615

Sling tv is a fraud company which I ever see. They charged my card after I cancelled my subscription . But it would not show on their billing statement.