PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SkinStore and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SkinStore
Directv

SkinStore and Directv Overview

Total reviews
110
13114
Company responses
0
0
Issues resolved
2
40

SkinStore and Directv Consumer Ratings

Rank
231 out of 897 in Cosmetics and Personal Care category
220 out of 1428 in Telecommunications category
Customer service
210 in category
No votes
Reliability
168 in category
No votes
Product or Service Quality
220 in category
No votes
Exchange, Refund and Cancellation Policy
157 in category
No votes

SkinStore and Directv Rating Details

Customer service
1.1 (58 reviews)
No votes
Reviewer's quote

And they conveniently do not have a customer service phone line. What's even more baffling is the complete absence of credibility: in a Twitter DM I am being told my arrive will arrive in a few days (mind you my order is now a month old) while on their website, their customer service representative...

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...When contract up likely will not stay with them if this is an indication of their customer service..

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Reliability
1.2 (55 reviews)
No votes
Reviewer's quote

To spend $242.78 and have the container empty is outrageous

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...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

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Product or Service Quality
1.3 (54 reviews)
No votes
Reviewer's quote

On April 15, 2020, I mailed this product (SkinMedica TNS Essential Serum) as a return using the USPS. The tracking # showed it arrived on 4/20/2020 at 8:07 am. Order date 4/1/2020 product arrived at your store/warehouse on 4/20/2020 and I have a tracking number from the USPS to prove this...

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They get penalized for being on the phone too long(Cant be over 10 min average), processing service calls to fix equipment, and even for filing claims!, which is what DTV Protection Plan Premiers sole purpose is! This leads to agents lying, hanging up on you if you have multiple claims,...

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Exchange, Refund and Cancellation Policy
1.2 (55 reviews)
No votes
Reviewer's quote

REFUSED TO REFUND PRODUCT AFTER MANUFACTURER ISSUED RETURN AUTHORIZATION - MY EYES WERE SWOLLEN. THEY ARE THIEVES, LIARS AND SEND QUESTIONABLE PRODUCT. TOTAL *** BAGS!!!!..

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They continually push the minimum cancellation date and make up things like 'you ordered new equipment' within 2 years (which I absolutely DID NOT). ANY changes you make to your account pushes the no penalty date out 2 years. I specifically waited 2 years to cancel and then got told it was another...

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SkinStore and Directv Pros and Cons

Pros
  • Never received product
  • Never recieved promotional items
  • Usually excellent products
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Fraud
  • Extremely poor service
  • Customer service non-exsistant
  • Poor customer service
  • Evasive billing practices
  • Broken promises

SkinStore and Directv Most Positive Reviews

Top rated reviews
5

.It said I get 10 dollars of my order didnt see it help

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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4.7

I ordered two bottles of skincare from SkinStore. One arrives empty because it had leaked out. With a simple call, they...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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SkinStore and Directv Most Critical Reviews

Lowest rated reviews
1

I ordered cosmetics on June 6, received someone else's order 2 weeks later. I emailed the company using the e-mail addre...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

This company, which was the ONLY place from which I would order, is awful. Just awful.

I ordered $100 moisturizer a...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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SkinStore and Directv Latest Reviews

Recent published reviews
1.2

To spend $242.78 and have the container empty is outrageous

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1

You sorry *** interrupted my service with no warning, after all these *** years, you interrupt my service with no...

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1

I paid $20 extra for overnight shipping 3 days ago. My order was supposed to be delivered Wednesday at the latest. Now...

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1

Trying to get AT&;;T/directv to lower my package from Choice. I have been calling them for a year and they keep...

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SkinStore and Directv Products and Services

Most reviewed product and services
  • Skinstore Customer Care (27 reviews)
  • Skinstore Shipping Service (25 reviews)
  • Skinstore Website (8 reviews)
  • Directv Tv Service (2722 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1232 reviews)