PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and SkinStore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
SkinStore

Directv and SkinStore Overview

Total reviews
13176
151
Company responses
0
0
Issues resolved
41
2

Directv and SkinStore Consumer Ratings

Rank
229 out of 1429 in Telecommunications category
237 out of 912 in Cosmetics and Personal Care category
Customer service
186 in category
217 in category
Product or Service Quality
157 in category
230 in category
Price Affordability
291 in category
185 in category
Website
190 in category
199 in category

Directv and SkinStore Rating Details

Customer service
1.4 (4236 reviews)
1.1 (76 reviews)
Reviewer's quote

I contacted your customer service today because I am having my roof replaced at 570 KIngs Way, Coldspring Texas. The roofers removed the dish antenna that was placed on my roof. I contacted your customer service today to set up a service call to reinstall the dish, preferably on the ground, since...

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...My customer service experience has been less than stellar now that there is a problem. They promise return contact within 24 hours but ask that we allow up to 48 hours due to pandemic issues. It has been over 48 hours...

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Product or Service Quality
1.8 (3874 reviews)
1.3 (71 reviews)
Reviewer's quote

...Really!!! I will never use Direct TV, AT&;;;;;;;;;;;;;;;;T products again, until they improve on their customer service and bring jobs back to the USA! They make good money and can pay a fair wage to our citizens who need jobs. Why take jobs away from Americans..

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...When I asked where my products were ( keep in mind they have my $350) they said they would look into it and email. I asked for a time line and they said they didnt know. DO NOT ORDER FROM THIS COMPANY...

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Price Affordability
1.6 (3655 reviews)
1.9 (60 reviews)
Reviewer's quote

...The issue was NEVER the price, it has always been the lack of infrastructure and communication for EFFICIENT customer service. I have spent over 19 hours on the phone repeating information, sometimes up to five times, in one conversation with the reps..

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...Only after the customer has been baited do they advise the customer they cannot fulfill the order and direct them to purchase some other brand at full price. We strongly recommend that you DO NOT purchase anything from this company!!!! ..

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Website
1.9 (3638 reviews)
1.7 (65 reviews)
Reviewer's quote

most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste anymore of it f off to direct tv the worst Id rather stab myself in the eye with a pencil then to try to use the website to resolve anything..

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...I have read the 14days cancellation return policy for skin store website https://www. skinstore. com/..

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Directv and SkinStore Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Never received product
  • Usually excellent products
  • Never recieved promotional items
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Fraud
  • Customer service staff accusations
  • Customer service non-exsistant

Directv and SkinStore Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

.It said I get 10 dollars of my order didnt see it help

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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4.7

I ordered two bottles of skincare from SkinStore. One arrives empty because it had leaked out. With a simple call, they...

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Directv and SkinStore Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I ordered cosmetics on June 6, received someone else's order 2 weeks later. I emailed the company using the e-mail addre...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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1

This company, which was the ONLY place from which I would order, is awful. Just awful.

I ordered $100 moisturizer a...

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Directv and SkinStore Latest Reviews

Recent published reviews
3.1

I contacted your customer service today because I am having my roof replaced at 570 KIngs Way, Coldspring Texas. The roo...

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No votes

I just received my order today (order number 229672293) . Item "Elemis Pro-Collagen Rose Cleansing Balm" are half full...

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2.4

most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste...

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No votes

I placed an order last night and just realized that my free 11 piece gift was not included for some reason. Id like to m...

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Directv and SkinStore Products and Services

Most reviewed product and services
  • Directv Tv Service (2726 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1234 reviews)
  • Skinstore Customer Care (31 reviews)
  • Skinstore Shipping Service (28 reviews)
  • Skinstore Website (8 reviews)