PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and SkinStore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
SkinStore

Directv and SkinStore Overview

Total reviews
12965
73
Company responses
0
0
Issues resolved
40
1

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12965 reviews. It is 12892 reviews more than SkinStore received since Apr 17, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with SkinStore customer support team than with Directv customer service.

Directv and SkinStore Consumer Ratings

Rank
218 out of 1946 in Telecommunications category
225 out of 1214 in Cosmetics and Personal Care category
Customer service
173 in category
210 in category
Product or Service Quality
150 in category
238 in category
Price Affordability
266 in category
161 in category

Directv and SkinStore Rating Details

Customer service
1.4 (4132 reviews)
1 (41 reviews)
Reviewer's quote

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita

...They sent it on to "compliance" although I now do not believe they ever had any intention on providing customer support. They told me that I should have known my skin better than that. They obviously don't want a piece of the thousands that I spend on this stuff a year...

Susan S
Product or Service Quality
1.8 (3772 reviews)
1.1 (39 reviews)
Reviewer's quote

Called to see about getting bill lowered. Luke asked what channels I watched and I told him.He said sure after a few minutes he came back and yes he could put me in family package for $55 a month.I quoted the channels (only 6 of them is all we watch) he said yes.Well today I only have 2 channels...

Corliss

...The product did not work. I sent skin store a message within 1 week after receiving and they are refusing to replace OR refund the faulty product because I threw away the packaging. DO NOT BUY FROM THEM! THEY WILL NOT GUARANTEE THE PRODUCTS THEY SELL TO BE IN WORKING CONDITION!!!..

mom
Price Affordability
1.7 (3551 reviews)
1.9 (35 reviews)
Reviewer's quote

... an email that they FAIL TO INFORM YOU WILL BE SENT! They rope you into staying with their company by saying they will credit your account, give you a special price for your services, and even not bill you for a month....

Amanda N

...Only after the customer has been baited do they advise the customer they cannot fulfill the order and direct them to purchase some other brand at full price. We strongly recommend that you DO NOT purchase anything from this company!!!! ..

Avina

Directv and SkinStore Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Prices
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Extremely poor service
  • Misleading information
  • Fraud

Directv and SkinStore Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

No votes

Directv and SkinStore Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

I ordered cosmetics on June 6, received someone else's order 2 weeks later. I emailed the company using the e-mail addre...

Directv and SkinStore Latest Reviews

Recent published reviews
1

Well here is where the issue of "if you don't like the new TOS you have the right to switch to a different provider" I h...

Read all 12965 reviews

Just had a question about order. Change your name from pissed consumer-not very classy. Just a suggestion

Read all 73 reviews

Directv and SkinStore Products and Services

Most reviewed product and services
  • Directv Tv Service (2702 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)
  • Skinstore Customer Care (24 reviews)
  • Skinstore Shipping Service (23 reviews)
  • Skinstore Website (2 reviews)