PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius Xm Radio
Directv

Sirius Xm Radio and Directv Overview

Total reviews 1299 13224
Company responses 0 0
Issues resolved 7 41

Sirius Xm Radio and Directv Consumer Ratings

Rank
189 out of 1438 in Telecommunications category
242 out of 1438 in Telecommunications category
Customer service
224 in category
188 in category
Diversity of Products or Services
128 in category
129 in category
Product or Service Quality
86 in category
157 in category
Price Affordability
261 in category
292 in category

Sirius Xm Radio and Directv Rating Details

Customer service
1.3 (383 reviews)
1.4 (4252 reviews)
Reviewer's quote

...Dissatisfied with the Customer Service is an understatement..

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...stay with Dish they have great customer service..

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Diversity of Products or Services
2 (358 reviews)
2 (3854 reviews)
Reviewer's quote

...Well I don't have to commute on a regular basis anymore so I decided I wanted to cancel since I work at home and if I'm doing anything I use free streaming services. First call I made. Oh sir I see you don't even have an account and you're getting free service..

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I was told it would be reported to technical services. I NEED THIS FIXED and I feel I am due a credit at the very least for not being able to view any local channels for OVER 2 WEEKS! I have been considering discontinuing my Directv service for some time now due to the ridiculous price increases...

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Product or Service Quality
2.2 (355 reviews)
1.8 (3894 reviews)
Reviewer's quote

...I am canceling my SiriusXM service even though I did enjoy it but not for over $600 a year. NO CUSTOMER SERVICE unless you want to buy. I will NEVER have SiriusXM again in any of my vehicles...

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...The recording asked me if I wanted to be transferred to have my service reconnected and I said yes. The gentleman pick up and said the bill have not been paid. I paid a total of $226...

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Price Affordability
1.8 (331 reviews)
1.6 (3671 reviews)
Reviewer's quote

...They have promotions but start with the highest price. $169 then $99 then $60 + fees. One agent actually took a credit balance from the account unauthorized for $109...

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...00 a month now--double the price for 5 channels. his is a classic example of ATT PRICE GOUGING..

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Sirius Xm Radio and Directv Pros and Cons

Pros
  • Radio service
  • Good sound
  • No commercials
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Sirius Xm Radio and Directv Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Sirius Xm Radio and Directv Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-4321645210 September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Re: Acct# 1-xxx1645210 September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Sirius Xm Radio and Directv Latest Reviews

Recent published reviews
No votes

Earlier this summer when I came across Sirius Channel 311 I thought it was the best programming possible, but after 6-8...

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1

I call and made a payment on Wednesday,September 23, at 11:44am local time. The recording asked me if I wanted to be...

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1

Can't get anyone on the phone. They cop to having technical issues for days. Meanwhile I can't get my stations. They...

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No votes

I am the assistant manager at an apartment complex (The Meadows) where there are MANY CUSTOMERS WITH YOUR SERVICE....

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Sirius Xm Radio and Directv Products and Services

Most reviewed product and services
  • Sirius Xm Radio Subscription (365 reviews)
  • Sirius Xm Radio Customer Care (130 reviews)
  • Sirius Xm Radio Account (124 reviews)
  • Directv Tv Service (2728 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1237 reviews)