PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sirius Xm Radio and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sirius Xm Radio
Directv

Sirius Xm Radio and Directv Overview

Total reviews 1318 13293
Company responses 0 0
Issues resolved 7 41

Sirius Xm Radio and Directv Consumer Ratings

Rank
203 out of 1458 in Telecommunications category
255 out of 1458 in Telecommunications category
Customer service
232 in category
198 in category
Diversity of Products or Services
134 in category
136 in category
Product or Service Quality
92 in category
172 in category
Price Affordability
272 in category
300 in category

Sirius Xm Radio and Directv Rating Details

Customer service
1.3 (390 reviews)
1.4 (4290 reviews)
Reviewer's quote

...Customer service has hung up on my 3 times this morning. What a piece of crap company..

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Prior to the ATT buyout, I was able to call and discuss pricing easily and positively with members of their customer service team. They always helped me find good discounts and credits, and were always very cordial and thankful of my time with DirecTV. Ever since ATT took over, customer service and...

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Diversity of Products or Services
2 (363 reviews)
2 (3885 reviews)
Reviewer's quote

...Well I don't have to commute on a regular basis anymore so I decided I wanted to cancel since I work at home and if I'm doing anything I use free streaming services. First call I made. Oh sir I see you don't even have an account and you're getting free service..

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00) as they have not only charged me for the service contract of 2 years but they have charged me for another month of services and numerous incidental fees. I am now headed over to AT and T to dispute this insanity. My honest recommendation is STAY AWAY from this completely dishonest and...

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Product or Service Quality
2.2 (359 reviews)
1.8 (3921 reviews)
Reviewer's quote

Strange we cannot speak to somebody on the phone for 24 hour service. Need to update my vehicle Im not getting all of my channels..

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...I then called back November 13, 2020 the day before my billing date and canceled my service. They again said I owed an early disconnect fee. I again told them I was not under contract...

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Price Affordability
1.8 (336 reviews)
1.6 (3701 reviews)
Reviewer's quote

...They have promotions but start with the highest price. $169 then $99 then $60 + fees. One agent actually took a credit balance from the account unauthorized for $109...

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...through to someone, who can actually help, most drag it out,, only to tell you they cannot ""fix""it OR TO GIVE YOU???DISCOUNT OFF REGULAR==SUPER INFLATED PRICES,? and we have spent no less than 100 hrs with them, most of the time they act as if it is resolved, then the bill is ok for two-months,, then bam= twice the price'=i. e-...

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Sirius Xm Radio and Directv Pros and Cons

Pros
  • Radio service
  • Good sound
  • No commercials
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Horrible customer service
  • Lack of variety
  • Poor sound quality
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Sirius Xm Radio and Directv Most Positive Reviews

Top rated reviews
5

I'm so disappointed that Escape is no longer available. Nothing compares. Watercolors is not a good replacement. Too muc...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

Sirius has cancelled Escape, telling you you can go to Love for similar offerings - not the case. Love is soft jazz /...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Sirius Xm Radio and Directv Most Critical Reviews

Lowest rated reviews
1

Re: Acct# 1-43******** September 3, 2008


The company, "XM Radio" was informed via registered e-mail; and verba...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Re: Acct# 1-xxx164**** September 3, 2008

The company, "XM Radio" was informed via registered e-mail; and verba...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Sirius Xm Radio and Directv Latest Reviews

Recent published reviews
No votes

I dont know how to get help for this. Our lease with Heritage Cadillac ended October 12. We no longer have a car and...

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3

I have been with Direct TV for close to 20 years. I decided in August 2020 that I was dropping Direct TV. I was told by...

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No votes

Howard Sterns show sucks it has gone down hill since Artie Lang got fired.

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4

Im going to get a notification from directv in 24 hours

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Sirius Xm Radio and Directv Products and Services

Most reviewed product and services
  • Sirius Xm Radio Subscription (366 reviews)
  • Sirius Xm Radio Radio Service (112 reviews)
  • Sirius Xm Radio Radio Program (27 reviews)
  • Directv Tv Service (2733 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Tv Package (1017 reviews)