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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8646 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $850 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Programming 6
  • Nfl ticket 6

Customers don't like

  • Poor customer service90
  • Customer service63
  • Lack of service32
  • Deceptive practices20
  • Lack of concern for unsatisfied customers18
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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 854 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Radio service 7
  • Service itself was good 6
  • Good sound 5
  • Great selection and sound quality 4
  • No commercials 4

Customers don't like

  • Customer service15
  • Horrible customer service11
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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