Directv vs Sirius Xm Radio

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8057 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service49
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 838 TOTAL REVIEWS
  • $49.4K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Customer service14
  • Horrible customer service12
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service7

Products by Sirius Xm Radio

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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