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Directv

Telecommunications
  • 27 ISSUES RESOLVED
  • 9686 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $840 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 30
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service340
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Supposed easy phone set-up 1

Customers don't like

  • Lack of being flexible to customers2
  • Automated customer service2
  • Website needs to include contact information1
  • Poor customer service1
  • No human to talk to1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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