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Shentel
Directv

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Shentel

Shentel

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 30 TOTAL REVIEWS
Rank
321 out of 1939
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    55
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    22%
Top Products and Services
1.1
10 reviews
1
2 reviews
2.1
2 reviews
Directv

Directv

1.7
  • 40 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 12950 TOTAL REVIEWS
Rank
214 out of 1939
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    75
  • SUCCESSFUL
    32%
  • AVG CALL DURATION
    05:32
  • ISSUES RESOLVED
    13%
Top Products and Services
1.7
2703 reviews
2.1
1331 reviews
1.6
1229 reviews

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