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Directv

Telecommunications
  • 27 ISSUES RESOLVED
  • 9684 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $840 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 25
  • Having tv when it does work 22
  • Great choice of channels 15
  • Service installer was courteous 12
  • Customer service employees were respectful and polite 12

Customers don't like

  • Poor customer service257
  • Evasive billing practices30
  • Not getting issues resolved24
  • Deceptive practices21
  • Billing issues18
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Shaw Cable

Telecommunications
  • 1 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $579 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Leaving shaw 2
  • Their customer service is friendly 1
  • Customer service is friendly 1

Customers don't like

  • Marketing spam2
  • Incompetent staff2
  • Argumentative customer servioce2
  • Poor programming1
  • No individual channel selections1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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