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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9465 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service336
  • Evasive billing practices41
  • Broken promises32
  • Deceptive practices25
  • Not getting issues resolved25
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 607 TOTAL REVIEWS
  • $45.9K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Free 250 minutes 14
  • Not a darn thing 5
  • Program 5
  • Phone 3
  • Phone and free service 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Hours with customer service5
  • Poor english5
  • Inept customer service4
  • Not being able to understand the reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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