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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9087 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service77
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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SafeLink Wireless

Telecommunications
  • 3 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $533 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience10
  • Bad experience8
  • Customer service is a joke8
  • Inept customer service7
  • Rude customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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