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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8654 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $850 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Programming 6
  • Nfl ticket 6

Customers don't like

  • Poor customer service90
  • Customer service63
  • Lack of service32
  • Deceptive practices20
  • Lack of concern for unsatisfied customers18
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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 529 TOTAL REVIEWS
  • $40.2K CLAIMED LOSSES
  • $567 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Free 250 minutes 13
  • Program 4
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience9
  • Bad experience8
  • Cant understand a word customer service saids7
  • Rude customer service7
  • Customer service is a joke7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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