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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8692 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Rogers Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Beat the butt off bell 2
  • Cell reception 1
  • Customer service agent i got 1
  • Misleading 1
  • Scam 1

Customers don't like

  • Poor customer retention and price plans way to high3
  • Blamed the other for problem2
  • Did not fully disclose that even with a plan2
  • Suggest i watch on phone2
  • Your entire company2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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