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Directv

Telecommunications
  • 30 ISSUES RESOLVED
  • 11403 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 28
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Roadrunner

Telecommunications
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $90 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Shoes 2
  • Internet servive is excellent 2
  • Your e-mail is useless 1
  • Shipping speed 1
  • Friendly customer service 1

Customers don't like

  • Vip automatic renewal3
  • Unwanted subscription that i canceled and was still charged2
  • Given unwanted subscription2
  • Reponses1
  • Only in store once1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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