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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8684 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 14
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 508 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Not a single thing 7
  • Only isp option i have 6
  • Techs are fine 6
  • Have a few good techs thay worked hard to fix issues 5
  • When the service worked it was ok 5

Customers don't like

  • Stability issues and below paid for speed11
  • Less than 30 percent of paid for speed consistently10
  • Not meeting speed paid for10
  • Slow speeds9
  • Substandard service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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