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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9230 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $843 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service78
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $51.9K CLAIMED LOSSES
  • $618 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Price 10
  • Unlimited available internet 10
  • Price the best 3
  • Simple billing via email and downloadable invoice 1
  • That they offered air miles and their price was competative 1

Customers don't like

  • Waste of time13
  • Poorest follow up with customers10
  • Worst customer service10
  • Incompetent8
  • Worst customer service ever8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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