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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8654 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $850 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Programming 6
  • Nfl ticket 6

Customers don't like

  • Poor customer service90
  • Customer service63
  • Lack of service32
  • Deceptive practices20
  • Lack of concern for unsatisfied customers18
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $50.6K CLAIMED LOSSES
  • $648 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Price 10
  • Unlimited available internet 10
  • Price the best 3
  • Original price 1
  • Simple billing via email and downloadable invoice 1

Customers don't like

  • Waste of time12
  • Poorest follow up with customers10
  • Worst customer service9
  • Incompetent8
  • Worst customer service ever7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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