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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 10097 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $827 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 28
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices40
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Primus Canada

Telecommunications
  • 1 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Price 13
  • Unlimited available internet 11
  • Price the best 4
  • Tech support 2
  • Simple billing via email and downloadable invoice 2

Customers don't like

  • Worst customer service8
  • Poorest follow up with customers8
  • Customer service7
  • Customer service lies5
  • Incompetent4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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