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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8662 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Programming 6
  • Nfl ticket 6

Customers don't like

  • Poor customer service90
  • Customer service64
  • Lack of service32
  • Deceptive practices20
  • Lack of concern for unsatisfied customers18
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Pissed Consumer

Media
Has verified representatives
  • 9 ISSUES RESOLVED
  • 148 COMPANY RESPONSES
  • 675 TOTAL REVIEWS
2.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Product 3
  • Customer service and performance 3
  • Thought the service contacted the companies in question 2
  • Very disturbing this time 2
  • You fixed my issue with att 1

Customers don't like

  • Lack of responsiveness8
  • Fails to protect innocent parties6
  • Ignores terms of use6
  • Never respond4
  • Teatment here4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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