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Directv

Telecommunications
  • 23 ISSUES RESOLVED
  • 8918 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $946 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service72
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Phone Power

Telecommunications
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $25.7K AVERAGE LOSS
1.1
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Customer service2
  • Quality2
  • Fraud2
  • Fraudulent billing2
  • No supervisor1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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