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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8688 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 14
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Peoplesmart

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 373 COMPANY RESPONSES
  • 382 TOTAL REVIEWS
3.3
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Helped me fast 1
  • I liked 1

Customers don't like

  • Refusal to refund entire amount4
  • 240 dollar free trial3
  • Unauthorized billing3
  • Constant charges2
  • Peoplesmart customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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