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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9295 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 22
  • Great choice of channels 19
  • Service installer was courteous 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service331
  • Evasive billing practices40
  • Broken promises32
  • Deceptive practices24
  • Unwillingness to address my issue
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Peoplesmart

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 374 COMPANY RESPONSES
  • 383 TOTAL REVIEWS
3.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Helped me fast 1
  • I liked 1

Customers don't like

  • Unauthorized billing2
  • 240 dollar free trial2
  • Product1
  • Refusal to refund entire amount1
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