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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9202 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service78
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Peoplesmart

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 374 COMPANY RESPONSES
  • 383 TOTAL REVIEWS
3.3
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Helped me fast 1
  • I liked 1

Customers don't like

  • Refusal to refund entire amount4
  • Unauthorized billing4
  • 240 dollar free trial3
  • Constant charges2
  • Peoplesmart customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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