PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ooma and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ooma
Directv

Ooma and Directv Overview

Total reviews
81
12975
Company responses
0
0
Issues resolved
0
40

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12975 reviews. It is 12894 reviews more than Ooma received since Jun 18, 2012.

Ooma and Directv Consumer Ratings

Rank
190 out of 1945 in Telecommunications category
218 out of 1945 in Telecommunications category
Customer service
234 in category
165 in category
Product or Service Quality
157 in category
147 in category
Price Affordability
132 in category
260 in category

According to consumer ratings and reviews, Ooma ranks 28 points higher in the Telecommunications category than Directv. People gave Ooma 1.3 stars for Customer service criterion in Telecommunications category and it is 324 points higher than the worst rated brand in this category. At the same time, Directv was rated 1.4 stars for Customer service criterion in this category and it is 393 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Directv has a higher rating than Ooma. Regarding Price Affordability criterion, consumers gave Ooma 2.4 stars and it is 76% greater than other in category. Directv however was rated 1.7 stars and it is 53% greater than other in category.

Ooma and Directv Rating Details

Customer service
1.3 (39 reviews)
1.4 (4138 reviews)
Reviewer's quote

Cancel service scam!!!!! I cancelled my account but was billed monthly for 8 months. Once I realized that they continued to bill; I called was told that while I cancelled since I didn't call back to say that I transfer the phone number that is why they continued billing me. They calmed sending me...

PissedConsumer1697638

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita
Product or Service Quality
1.7 (37 reviews)
1.8 (3776 reviews)
Reviewer's quote

I tried several times to cancel and each time they will not do so. I have filed a complaint with Visa. I would never use Ooma again. The company is a bunch of crroks.

PissedConsumer1621240

Called to see about getting bill lowered. Luke asked what channels I watched and I told him.He said sure after a few minutes he came back and yes he could put me in family package for $55 a month.I quoted the channels (only 6 of them is all we watch) he said yes.Well today I only have 2 channels...

Corliss
Price Affordability
2.4 (34 reviews)
1.7 (3556 reviews)
Reviewer's quote

Basically they are now charging for the very same service that was originally part of the purchase price--and trying to get consumers to pay a monthly charge for what they paid for in the first place. When offered the trial period and then calling to cancel I was told that all my original service...

PissedConsumer1074789

...They raised our price on the 13th month to almost double. This after they installed the wrong boxes, we had the main one and then two others in different parts of the houses. These folks couldn't tell the truth if it came notarized on their tongues...

PissedConsumer1727154

Ooma and Directv Pros and Cons

Pros
  • Technology
  • Solid phone service at little cost
  • Was one of the best voip on the market
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Customer service
  • Billing practices
  • Being deceived about what to expect to pay for fees and taxes
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Ooma and Directv Most Positive Reviews

Top rated reviews
5

I got in on OOMA before they started charging the monthly taxes about 5 years ago. It works great and I've had no issue...

5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Ooma and Directv Most Critical Reviews

Lowest rated reviews
1

Voice cuts out several times a minute causing others to ask me to repeat what I said. Ooma said it was my ISP so I...

1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Ooma and Directv Latest Reviews

Recent published reviews
1

Cancel service scam!!!!!
I cancelled my account but was billed monthly for 8 months.
Once I realized that they continued t...

Read all 81 reviews

I listen to Mark Levin radio program daily and the reoccurring commercial of the son who was cut from tryouts on the...

Read all 12975 reviews

Ooma and Directv Products and Services

Most reviewed product and services
  • Ooma Customer Care (13 reviews)
  • Ooma Account (10 reviews)
  • Ooma Voip Service (4 reviews)
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)