Start a new comparison
Delete

Directv

Telecommunications
  • 23 ISSUES RESOLVED
  • 8918 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $946 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service72
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
Delete

Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $198 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Technology 2
  • Solid phone service at little cost 2
  • Initial service 1
  • Price until i canceled 1
  • Old style answering machine 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Customer service2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service practices2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.