Directv vs Ooma

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8097 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $870 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Initial service 1
  • Old style answering machine 1
  • Technology 1

Customers don't like

  • Customer service is not helpful3
  • Annoying beeping for non-ooma calls2
  • Continued charges to my card after months of phone calls2
  • Customer service practices2
  • Unauthorized charges to my card2

Products by Ooma

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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