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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9794 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 30
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service341
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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On Demand Bay

Telecommunications
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $599 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Customer service 9
  • Product development 8
  • Product quality 3

Customers don't like

  • Fake3

Products by On Demand Bay

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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