Directv vs Netzero

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8068 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service49
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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Netzero

Telecommunications
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $149 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices

No items

Customers don't like

  • Inaccurate data usage report2
  • Fraudulently charged my card2
  • Refused to cancel account1
  • Slow internet1
  • Reported me to collection agency1

Products by Netzero

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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