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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9301 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service331
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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Netzero

Telecommunications
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $149 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Inaccurate data usage report2
  • Conned me1
  • Refused to cancel account1
  • Reported me to collection agency1
  • Slow internet1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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